The Client Doctor 

Jeffrey is one of the leading authorities in Europe on practice development for professional service firms, consulting on an international basis for leading global and international law  firms. He is also credited with introducing professional marketing as a unique discipline to Central & Eastern Europe. 

Jeffrey has gained unique insights from his personal and professional experiences which are invaluable for firms when deciding how they want to model their practice. For example, Jeffrey was born and raised in the United States and has been living and working in Europe (both East and West) for more than 20 years. As a result, he has been exposed to the American, British and continental European approaches to professional service practice development. 

For nearly a decade he built the largest network in Europe for marketing professional services, with more than 70 firms in a dozen countries in Central & Eastern Europe. He was the creator and organizer of the most international conference in the world on marketing professional services which was also the largest event of its kind on continental Europe. He was also the creator of the Best Band in Practice award which annually recognized firms in CEE for their marketing skills.

Education
B.A. in International Business, Schiller International University, Heidelberg, Germany, 1988

Professional Associations
American Bar Association (Associate Member)

Legal Marketing Association (Full International Member)

Professional Marketing Forum (From 1998 - 2006 Founder and Regional Chairman of the Central & Eastern European branch of the Professional Marketing Forum and now has lifetime membership) 

Publications
Jeffrey is the author of the first international in-house counsel surveys conducted in CEE for LexisNexis Martindale-Hubbell: How in-house counsel in Central & Eastern Europe select and retain their external counsel (2008), How in-house counsel in Russia are managing their legal departments (2009). He is also part of consortium (responsible for CEE) that has conducted the largest benchmarking survey of in-house legal departments globally.

Since 1992 he has also written more than 100 articles on marketing and management in publications such as: International Management, Marketing Director International, Central European Business Weekly, Corporate Finance Europe, Czech Business Journal, Prague Business Journal, European Business Law Review, Global Investor, International Money Marketing, Professional Marketing & Management, Professional Modern Management, and professional marketing. Jeffrey is also writing his first book on professional services practice development which will be the first book of its kind available in select European languages.

Languages
English, German, Czech, (and learning Russian)

Citizenship
United States

Personal
Jeffrey was born and raised in north central Illinois (USA) about 100 miles south west of Chicago. His first taste of Europe came in 1983 as a soldier stationed in West Germany near the Czechoslovak border. He returned to Europe in 1987 to finish his degree and moved to Prague in 1992 where he is currently based. His wife is Czech and they have no children, but they had unique dog (Atomic Tapanek) who lived to be 20 years old and was also the inspiration for the first book in Czech (Zustan dele) written by Jeffrey’s wife on how to increase the longevity of your dog.